JSONsilo.com

Privacy Policy

Effective Date: 6 November 2025

jsonsilo.com (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services. By using jsonsilo.com, you agree to the terms outlined in this policy.

If you do not agree, please do not use our services.

1. Information We Collect

1.1 Data You Provide Directly

When you use jsonsilo.com, you may provide the following information:

  • Account Information: Name, email address, and other details during registration.
  • Content: JSON files and other data uploaded to the Service.
  • Communications: Messages, feedback, and support requests you send to us.
  • Payment Information: Billing details provided at checkout are processed securely by third-party payment providers.

1.2 Automatically Collected Data

We collect limited, anonymized usage data through Plausible Analytics to improve our services:

  • Analytics Data: Anonymized usage data through tool like Google Analytics.
  • Error Reporting Data: Diagnostic information via Sentry to monitor and resolve technical issues.
  • Device and Interaction Data: Data about your device, browser, and interactions with our site, captured by Sentry.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide, maintain, and improve the jsonsilo.com service.
  • To process payments securely and manage subscriptions.
  • To understand user behavior and improve the website experience via Hotjar and Plausible Analytics.
  • To identify and fix errors in our service using Sentry.
  • To communicate with you regarding updates, security, and support.

3. Sharing Your Information

3.1 Third-Party Services

We do not sell your personal information. We may share your information in the following ways:

Payment Processors: Payments are securely handled by third-party providers such as LemonSqueezy. These providers collect your billing information and process payments in accordance with their own privacy policies:

Analytics and Behavior Tracking:

  • Plausible Analytics: Collects anonymized usage data without cookies or personal identifiers. See their Privacy Policy.

Error Monitoring:

  • Sentry: Tracks technical issues, capturing anonymized diagnostic data. See their Privacy Policy.

3.2 Legal Obligations

We may disclose your information to comply with legal obligations or respond to lawful requests by public authorities.

4. Payment Information

  • We do not directly store or process your payment details. All payment transactions are handled securely by third-party processors like LemonSqueezy.
  • Your payment details are subject to their privacy practices and terms.

5. Cookies and Tracking Technologies

jsonsilo.com uses cookies for session management to ensure a secure and seamless user experience. These cookies are essential for maintaining your login session and cannot be disabled without affecting the functionality of the Service.

Additionally, third-party services like Sentry, LemonSqueezy, or Stripe may use cookies as part of their operations. These third-party cookies are governed by their respective privacy policies.

6. Data Retention

  • Account Data: Retained as long as your account is active. You may request deletion by contacting support.
  • Usage Data: Anonymized data collected via Plausible Analytics, Hotjar, and Sentry is retained without identifiable information for analysis and debugging.

7. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Information

If you have any questions about this Privacy Policy, please contact us at hello[@]jsonsilo.com.