Effective Date: 25 November 2024
jsonsilo.com (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services. By using jsonsilo.com, you agree to the terms outlined in this policy.
If you do not agree, please do not use our services.
When you use jsonsilo.com, you may provide the following information:
- Account Information: Name, email address, and other details during registration.
- Content: JSON files and other data uploaded to the Service.
- Communications: Messages, feedback, and support requests you send to us.
- Payment Information: Billing details provided at checkout are processed securely by third-party payment providers.
We collect limited, anonymized usage data through Plausible Analytics to improve our services:
- Analytics Data: Anonymized usage data through tools like Plausible Analytics and Hotjar.
- Error Reporting Data: Diagnostic information via Sentry to monitor and resolve technical issues.
- Device and Interaction Data: Data about your device, browser, and interactions with our site, captured by Hotjar and Sentry.
- To provide, maintain, and improve the jsonsilo.com service.
- To process payments securely and manage subscriptions.
- To understand user behavior and improve the website experience via Hotjar and Plausible Analytics.
- To identify and fix errors in our service using Sentry.
- To communicate with you regarding updates, security, and support.
We share your information with the following trusted third-party providers:
Payment Processors: Payments are securely handled by third-party providers such as LemonSqueezy. These providers collect your billing information and process payments in accordance with their own privacy policies:
Analytics and Behavior Tracking:
- Plausible Analytics: Collects anonymized usage data without cookies or personal identifiers. See their Privacy Policy.
- Hotjar: Captures anonymized session recordings and heatmaps to understand user interactions. See their Privacy Policy.
Error Monitoring:
- Sentry: Tracks technical issues, capturing anonymized diagnostic data. See their Privacy Policy.
We may disclose your information to comply with legal obligations or respond to lawful requests by public authorities
- We do not directly store or process your payment details. All payment transactions are handled securely by third-party processors like LemonSqueezy.
- Your payment details are subject to their privacy practices and terms.
jsonsilo.com does not use cookies for tracking. However, third-party services like Hotjar, Sentry, LemonSqueezy, or Stripe may use cookies as part of their operations.
- Account Data: Retained as long as your account is active. You may request deletion by contacting support.
- Usage Data: Anonymized data collected via Plausible Analytics, Hotjar, and Sentry is retained without identifiable information for analysis and debugging.
We implement industry-standard measures to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. Changes will be effective upon posting on this page with an updated “Effective Date.”